Posts tagged with: random acts of kindness

Can acts of kindness play a part in a marketing plan?

Basically, there’s not much kindness, or selflessness in marketing, especially if you take into account its eventual selling-focused goals. But in today’s Internet-driven world we want to see human beings behind products and services we buy, not just selling-programmed machines. It’s hard to imagine a customer who won’t appreciate a brand doing something nice without any apparent benefits.

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